NEW JOB OPENING
SENIOR EXECUTIVE ACCOUNT MANAGER
IN Bethesda, MD, USA!

 

Date Posted: 11/29/2023
Hiring Organization: Rose International
Position Number: 454620
Job Title: Senior Executive Account Manager
Job Location: Bethesda, MD, USA, 20814
Employment Type: Permanent
Min Hourly Rate($): 45.00
Max Hourly Rate($): 53.00
Must Have Skills/Attributes: Account Management, Healthcare, PMP, Project Management

 

Job Description

  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

Description:
• As a Director, Senior Executive Account Manager, you will lead a client services team and manage the approach to providing services and achieving program outcomes meeting the needs of a high-profile client. You will lead the client team in building and nurturing a loyal, long-lasting relationship with MCA’s high-value customers.

Responsibilities
• Facilitate and coordinate all client contract activities to ensure client contracts and objectives are met
• Attend all weekly, monthly, and semi-annual client and internal meetings
• Develop and maintain strategic long-term trusting relations with clients to accomplish growth and long-term company objectives.
• Oversee and support the work of the account teams (Account Managers and Client Services Coordinator) working with Client Government Solutions to retain clients and expand service offerings.
• Ensure satisfaction and success of Client Government Solutions'' clients by anticipating client needs, working internally to ensure deadlines for client deliverables are met, and helping clients meet program goals.
• Assist with timely resolution of client issues, escalate as needed, and apply solutions across all key clients, as appropriate.
• Develop a complete understanding of the needs of high-profile accounts and lead the team to consistently apply best practices
• Work with clinical management, Client Government Solutions/ MCA Managers, and team members from other business units to ensure the successful delivery of the highest quality of services according to customer needs and objectives.
• Communicate the client''s goals and represent the client''s interests to the Client Government Solutions/ MCA project team.

Requirements:
MANAGER NOTES:
• Must have Heathcare and Federal Government experience, with Project and Client management experience. Need to be able to deal with a client that is never satisfied and handle high level conversation with executives. This is in support of a large program that deal with all victims from 9/11.
• Preferred a hybrid position working in Bethesda, MD office, however, remote is an option.

Qualifications
• BA/BS degree in Business, Health Administration, or related field
• Relevant Advanced Degree, preferred
• 10 years of account/project management or other relevant experience, including 5 years of experience in an account management role for a government contract.
• 8 years of relevant healthcare/health plan operations experience
• 5 years of experience supervising an account team
• Experience in delivering client-focused solutions based on customer needs
• Certification in Project Management (PMP) preferred
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Superior communication skills (interpersonal, written, and verbal)

 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

 

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About Rose

  • Founded in 1993
  • Office Locations Across the U.S.
  • 150+ Clients: Corporations and Government Agencies
  • Employee Oriented Company
  • Challenging Assignments Across the U.S.
  • Continuous Professional Development

Your team at Rose International is always very helpful and responsive.

Barbara, Consultant

I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.

Stephanie, Consultant

Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.

Diana, Consultant

You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!

Tonya, Consultant

I had a very positive experience working for Rose. The entire process is very efficient and easy.

Joanne, Consultant

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