NEW JOB OPENING
ACQUISITION ACCOUNT MANAGER
IN New York City, NY, USA!

Education:

• Bachelor's degree required, Master's preferred.



Skills:

• 6+ years in either content / supply acquisition, partnerships, account management or sales-related roles.

• Deep knowledge of what is happening in your city and broader region as it relates to travel, entertainment, pop culture, art, food & beverage and other hospitality trends.

• Sharp eye for setting & spotting cultural trends; strong ability to assess quality and stay ahead of market shifts.

• Skilled in delivering for cross-functional teams, and fostering trust across creative, technical, and business disciplines

• Proficient in CRM systems (like Salesforce) and organizational systems (like Airtable) Accountability for results – with a proven ability to deliver against KPIs & business targets; focused on the task at hand & not easily distracted Thrives in ambiguity and can pivot quickly; motivated by changing strategies and scope



Description:

• Duties: The Acquisition Team, within the Experiences Supply organization is a multidisciplinary team that focuses on finding, pitching and onboarding the most exciting activities happening in your city today

• We also work with the most exciting people, businesses and brands to introduce new experiences to the world

• We generate leads, pitch Client value proposition and ultimately acquire those leads through the sales / partnership funnel to grow Client Experiences business

• We create exceptional hosted experiences that foster human connection, combatting the loneliness epidemic by bringing people together in the real world.



The Difference You Will Make:

• The Acquisition Account Manager, NYC - Experiences, drives the acquisition of experiences in their assigned city through research, sourcing & pitching

• Your leads will come from a mix of your own personal network and via lead generation using third-party data tools

• You will find & develop high-quality, in-demand experiences, hosted by expert hosts

• You will balance the cross-functional needs of our design, business, legal and leadership teams – as you move your acquired & co-created experiences through the Experiences acquisition funnel

• You will optimize your acquired listings (e.g pricing, prime availability, merchandising) and retain high-priority hosts for their first 3-6 months on-platform, kick-starting their success as an Client Experiences Host



Candidate Profile:

• This scrappy, goal-oriented and highly entrepreneurial acquisition account manager should be excited to build something from the ground-up, combining creative vision with business acumen

• You are energized by complexity, thrive in ambiguity and the opportunities to develop new ways forward

• You are deeply collaborative & able to work across disciplines with business, operations and design.



Examples Deliverables:

• Industry Awareness, Trend-Spotting & Sourcing – Identify and source key people / experts and activities that are core to the identity and culture of the city

• Stay updated on industry trends and source both existing and new experiences by building and contributing to city & region-specific leads lists

• Find, source & develop 'off-the-beaten-path' leads that serve Client Experiences vision.

• Sales & Acquisition – Acquire both existing and co-created Experiences by effectively pitching the Experiences value proposition to prospective hosts, developing the concept and run-of-show, managing leads through internal funnels, tracking systems & tools and reporting on output

• Have full accountability & ownership over their book of business

• Come up with creative solutions and tactics to speed up acquisition and push past friction.

• Optimization & Retention – Orient hosts through their first 3-6 months on-platform, supporting them with technical, optimization and growth best practices (e.g pricing, run-of-show)

• Retain hosts through their ramp-up period on-platform via online and IRL mechanisms, driving business success for priority hosts and their listings.

• Communication & Collaboration – Provide regular project updates & actionable feedback to cross-functional leads

• Effectively size issues & collaborate with peers, leadership and cross-functional stakeholders to creatively problem-solve

• Make compelling business cases for removing blockers & friction points.

• Tracking & Reporting – Ensure 100% accurate data hygiene across all tracking systems and leadership updates

• Report out on both positive & negative performance trends, with a solution-oriented mindset

• Stay up-to-date on best-practices & team trainings.

• Quality & Alignment to Brand Vision – Ensure that your sourced supply meets the quality bar to deliver against the Experiences vision

• Aligns leads with taste and quality measures set forth by cross-functional stakeholders.



Our commitment to inclusion & belonging:

• Client is committed to working with the broadest talent pool possible

• We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions

• All qualified individuals are encouraged to apply.

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**