Date Posted: 10/09/2026
Hiring Organization: Rose International
Position Number: 508978
Industry: Financial Services
Job Title: Account Setup and Compliance Specialist
Job Location: Remote, USA
Work Model: Remote (Tennessee)
Work Model Details: Must reside in Knoxville, TN
Shift: Monday through Friday, 8:00 AM - 4:30 PM
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 5
Min Hourly Rate($): 19.40
Max Hourly Rate($): 19.40
Must Have Skills/Attributes: Account maintenance, Anti Money Laundering (AML), Banking/Financial, Customer Service
Experience Desired:
Prior AML or compliance experience (1 yrs),
Banking or fiancial services experience (1 yrs),
Customer communication skills (1 yrs)
**C2C is not available**
Job Description
Preferred Skills/ Compliance Knowledge
• Prior AML or compliance experience is helpful but not required
• Success is driven more by mindset, attention to detail, and willingness to learn than prior exposure
Overview:
CET Account Review Specialist – What We’re Looking For
The ideal CET Account Review Specialist demonstrates a strong balance of customer communication skills and a compliance focused, analytical mindset, with the ability to own work end to end in a high risk, deadline driven environment.
Core Traits & Mindset
• Highly adaptable, able to adjust quickly to changing requirements, policies, and account scenarios
• Strong sense of ownership, independently driving cases from start to resolution
• Comfortable making decisions while knowing when and how to escalate proactively
• Prioritizes accuracy and quality over speed in all account reviews
• Maintains a strong compliance mindset, even when under pressure
Merchant & Partner Interaction
• Comfortable and confident calling out to merchants to remediate account issues
• Communicates in a pleasant, thoughtful, and confident manner
• Demonstrates professionalism and respect in all merchant interactions
• Able to explain issues clearly, ask the right questions, and move remediation forward
Work Approach & Problem Solving
• Asks clarifying questions first when encountering complex or unclear issues
• Proactively reaches out to the appropriate partner or SME rather than guessing
• Independently researches and applies guidance while collaborating effectively
Documentation & Quality Standards
• Produces high quality, audit ready documentation that is clear, thorough, and accurate
• Consistently documents actions, decisions, and outcomes in a way that stands on its own
• Understands documentation is critical for compliance, handoffs, and future review
Skills & Technical Readiness
• Comfortable learning new systems with support
• Strong working knowledge of Excel, including tracking, organizing, and notating work
• Proficient in basic computer navigation and data entry
• Able to manage multiple tools while maintaining accuracy
Coachability & Growth
• Open to feedback and quick to apply coaching
• Actively seeks feedback to improve performance and quality
• Demonstrates a growth mindset and accountability for development
Red Flags (Not a Fit)
• Avoids outbound calls to merchants
• Rushes work at the expense of accuracy or compliance
• Produces poor or incomplete documentation
• Resists feedback or coaching
• Lacks ownership or accountability
• Displays disrespectful or unprofessional behavior with merchants - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Rose International has been great to me. I thank everyone there for all of their hard work; it has not gone unnoticed.
Melody, Consultant
I have been very pleased with my experience with Rose International. Everyone that I encountered was very helpful and courteous.
Stephanie, Consultant
You are customer service oriented. No matter whether it was the Recruiter or someone in Human Resources/Payroll, you were responsive. That to me is key!
Tonya, Consultant
I had a very positive experience working for Rose. The entire process is very efficient and easy.
Joanne, Consultant
Rose International was not only attentive and responsive, but they were very professional and helpful whenever I called or needed any assistance.
Diane, Consultant
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