Date Posted: 04/13/2026
Hiring Organization: Rose International
Position Number: 499731
Industry: Education
Job Title: Patient Accounts Coordinator
Job Location: Newport Beach, CA, USA, 92663
Work Model: Onsite
Shift: 8:30 am to 5 pm
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 3
Min Hourly Rate($): 23.00
Max Hourly Rate($): 23.00
Must Have Skills/Attributes: Healthcare, Interpersonal Skills, MS Office, Written Communication
Experience Desired: Schedules patients’ evaluations, clinic appointments and at the request of the physician (3-5 yrs)
Required Minimum Education: High School Diploma or equivalent
Preferred Education: Bachelor’s Degree
**C2C is not available**
Job Description
Education Requirement:
• High School or equivalent, BA Preferred.
Required Experience:
• Demonstrates accuracy and thoroughness in entering information into computer systems.
• Provides medical records to physician / multidisciplinary team for review, verifying insurance and obtaining
authorization for visits and procedures.
• Schedules patients’ evaluations, clinic appointments and at the request of the physician. This includes but not limited
to laboratories, diagnostic testing, and consultations as needed.
• Fulfills other department scheduling functions per department procedures and protocols.
• Reviews master schedule and anticipates requirements and changes based on activity levels to create a well-managed operational flow and positive patient experience including but not limited to sending letters of medical necessity.
• Assists with clerical and scheduling needs including filing and collection of supporting documentation for billing.
• Provides phone coverage as needed. Contacts and distributes messages to medical personnel using a variety of
electronic messages including text, voice, and email systems. Reads and responds to email throughout the day. Retrieves and responds to voicemail messages within 24hours per department protocol.
Patient Customer Service:
• Utilizes courtesy, compassion, kindness and honesty while interacting with public, patients, and all clinic personnel.
Greet patients in a courteous and professional manner.
• Acts as a single point of contact for patients and caregivers and takes accountability for their patient experience.
Provides information and guidance to patients and caregivers regarding all areas of patient care. This includes but not
limited to scheduling, paperwork, and follow-up appointments.
• Gathers all documentation pertaining to patient's insurance benefits and alternative funding sources as needed.
• Assist in preparation of estimate of patient liabilities to patients, physicians and insurance companies based on
guidelines and/or systems provided by the department, including but not limited to copayment, deductibles, co-insurance, deposits, or prior account balances.
• Coordinates and gathers patient information/ needs for the physicians, nurses, lab, etc.
• Communicates between patient and caregivers on missing documentation needed by the clinical or administrative staff, and all members of the care team, including physicians, nurses, lab, etc. Communicates all changes with patient and case information to all involved personnel. Works with various hospital personnel to resolve issues and accommodate patient.
• Adheres to policies aimed to protect patient confidentiality.
Teamwork/Collaboration:
• Maintains an open line of communication with management and other staff and demonstrates a professional demeanor at all times.
• Keeps abreast of changes within the Client healthcare system.
• Work collaboratively as department’s liaison/representation between the department and other hospital and physicians’ Staff.
• Demonstrates flexibility in covering other staff members for sick time, vacation, or leave of absence.
• Excellent phone and interpersonal skills.
• Excellent verbal and written communication skills.
• Detail-oriented and able to manage multiple tasks simultaneously.
• Possesses ability to work independently and in a team setting.
• Proficient skills and knowledge in computer, Microsoft Office and applicable software used in the department.
• Takes initiative, deals effectively with constant change, and willingly accepts responsibility.
Other:
• Support Clinic Manager with quality assurance, patient flow, data collection, and projects, as needed.
• Participate in audit and correction when needed
• Participate in department specific project, audit, quality/process improvement efforts.
• Performs other duties as assigned. - **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Each time I contacted Rose, I was completely satisfied with the great attention and customer service I received. Each person was extremely knowledgeable and patient with my concerns or questions.
Diana, Consultant
I believe the best thing that Rose HR has going for it is the incredible responsiveness. Everyone is very quick to reply to any concerns, and contacts the contracted employees very quickly and efficiently.
Kevin, Consultant
It was great working for Rose International. Everyone was extremely helpful.
Rosann, Consultant
Rose International has been great to me. I thank everyone there for all of their hard work; it has not gone unnoticed.
Melody, Consultant
It is a great pleasure being a part of the Rose International Team.
Toni, Consultant
EMPLOYEE COMMENTS