Client: Missouri Department of Mental Health
Web Address: www.dmh.mo.gov

Summary
The Customer Information Management, Outcomes and Reporting (CIMOR) system is a Web-based .Net application that consolidates the reporting and tracking of health related issues for the statewide network of care providers with unprecedented access to secured, HIPAA-compliant client information within the State of Missouri. This system is currently under development with planned implementation in 2005.

Business Drivers

• Consolidation multiple legacy systems
• HIPAA regulatory compliance
• Improved reporting accuracy
• Reduced payment cycle
• Reduce maintenance costs

Business Objectives

• Replace old mainframe systems with single point of access system
• Expand accessibility to HIPAA-compliant information
• Improve patient enrollment for participating clinics and hospitals
• Improve financial administration reporting capabilities
• Improve accuracy and reliability of reporting

Anticipated Results

• Automation of payment transactions - reducing payment cycle time from once a month to two times a month
• Consolidation of 13 legacy systems
• Eliminated outdated legacy systems for which resources had become increasingly difficult to find
• A flexible architecture that allows for interfaces with third party systems (e.g., pharmacy)
• Reduced overall costs by replacing redundant local and central systems